Terms of service
Terms of Service
Website: golftramp.co.uk
Business Name: Golf Tramp
These Terms of Service set out the terms and conditions under which you may use golftramp.co.uk and purchase products from us. By using this website or placing an order, you agree to be bound by these terms.
1. About Golf Tramp
Golf Tramp sells new and pre-owned golf equipment, including but not limited to golf clubs, bags, accessories, balls, clothing and related golfing products.
Where items are pre-owned, we aim to describe their condition as accurately as possible, including any noticeable signs of use, wear, marks or defects.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
You must not misuse the website by knowingly introducing viruses, attempting unauthorised access, interfering with the website’s operation, or using the website for fraudulent purposes.
3. Product Descriptions
We make reasonable efforts to ensure that all product descriptions, images, specifications, prices and availability details are accurate and up to date.
As many of our products may be pre-owned, items may show signs of previous use. Any condition ratings, descriptions or photographs are provided to help customers make an informed purchase.
Please note that colours, finishes and product appearance may vary slightly due to lighting, photography, screen settings or normal wear on pre-owned items.
4. Pricing and Payment
All prices are shown in pounds sterling unless otherwise stated.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.
Payment must be made in full at the time of placing an order. Orders will not be dispatched until payment has been received and cleared.
5. Orders and Acceptance
After placing an order, you may receive an order confirmation by email. This confirms that we have received your order, but it does not necessarily mean that your order has been accepted.
We reserve the right to refuse or cancel an order where:
- The item is unavailable.
- There has been an error in the price or product description.
- Payment has not been authorised.
- We suspect fraudulent or unauthorised activity.
- Delivery cannot reasonably be completed.
If an order is cancelled after payment has been taken, a refund will be issued using the original payment method.
6. Delivery
We aim to dispatch orders within a reasonable timeframe. Delivery times are estimates only and may vary depending on courier availability, location, public holidays or circumstances outside our control.
Customers are responsible for providing accurate delivery details. Golf Tramp is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information.
Risk in the goods passes to you once the item has been delivered to the address provided.
7. Returns and Refunds
We accept returns in accordance with our Return and Refund Policy.
Customers are responsible for returning items in the same condition as received. Unless the item is faulty, damaged on arrival or not as described, return postage is the customer’s responsibility.
Returned items must be securely packaged. We recommend using a tracked and insured return service, as we cannot be held responsible for items lost or damaged during return transit.
Refunds may be reduced if an item is returned damaged, incomplete, altered, or showing signs of use beyond reasonable inspection.
8. Faulty, Damaged or Incorrect Items
If you receive an item that is faulty, damaged on arrival or not as described, please contact us as soon as possible with your order details and supporting photographs where appropriate.
Where a fault, damage or error is confirmed, we will offer an appropriate solution, which may include a repair, replacement, refund or partial refund depending on the circumstances.
This does not affect your statutory rights.
9. Pre-Owned Goods
Many items sold by Golf Tramp are pre-owned. By purchasing a pre-owned item, you acknowledge that it may show signs of previous use.
Condition descriptions are provided in good faith and are based on our assessment at the time of listing. Normal cosmetic wear on pre-owned items will not usually be considered a fault where it has been described or shown in photographs.
10. Product Suitability
Customers are responsible for ensuring that any product purchased is suitable for their needs, including but not limited to hand orientation, shaft flex, club length, loft, lie angle, grip size, bag type, trolley compatibility or other specifications.
Where advice or guidance is provided, it is general in nature and should not be relied upon as a substitute for professional fitting or specialist advice.
11. Intellectual Property
All content on golftramp.co.uk, including text, images, logos, graphics, product descriptions and website design, belongs to Golf Tramp or is used with permission.
You may not copy, reproduce, distribute, modify or use any content from this website for commercial purposes without our prior written consent.
12. Limitation of Liability
Golf Tramp is not liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of products from us.
Nothing in these terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory rights.
13. Website Availability
We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or error-free.
We may suspend, withdraw or amend the website at any time without notice.
14. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.
15. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page.
By continuing to use the website after changes are made, you agree to the updated terms.
16. Governing Law
These terms are governed by the laws of Scotland.
Any disputes arising in connection with these terms, the website or purchases from Golf Tramp shall be subject to the jurisdiction of the Scottish courts.
17. Contact Us
If you have any questions about these Terms of Service, please contact Golf Tramp using the contact details provided on golftramp.co.uk.
Last updated: 22nd June 2026